Support - Cyzag

Customer Support

How can we help?

Find answers, contact our support team, or explore what Cyzag can do for your operations.

Need help?

Our support team can help with Cyzag Field, Cyzag Mobile, account access, connectivity and getting the most from your Cyzag setup.

Contact support@cyzag.com

To help us resolve your issue quickly, please include:

Which app and version (Cyzag Field or Cyzag Mobile)
Your device and OS
Your organisation and the site/URL you connect to
What you were doing and what happened

Before you start

The Cyzag apps require an account provided by your organisation. If you don't have one yet, your organisation's Cyzag administrator can help set up access and provide the company URL you need to connect.

Can't connect?

Check the company URL provided by your administrator and make sure you have a network connection.

Can't sign in?

Sign-in uses your organisation's Microsoft account. Contact your administrator if your access has been removed.

The Cyzag apps

· Cyzag Field — operator rounds, forms and tasks, designed to work offline.

· Cyzag Mobile — access the wider Cyzag platform from your phone.

Interested in Cyzag?

If you're exploring Cyzag for your organisation, we'd be happy to show you how the platform can support safer, more efficient and more connected operations.

Or contact: sales@cyzag.com

Need help?

Our support team can help with Cyzag Field, Cyzag Mobile, account access, connectivity and getting the most from your Cyzag setup.

Contact support@cyzag.com

To help us resolve your issue quickly, please include:

· Which app and version (Cyzag Field or Cyzag Mobile)

· Your device and OS

· Your organisation and the site/URL you connect to

· What you were doing and what happened

Before you start

The Cyzag apps require an account provided by your organisation. If you don't have one yet, your organisation's Cyzag administrator can help set up access and provide the company URL you need to connect.

Can't connect?

Check the company URL provided by your administrator and make sure you have a network connection.

Can't sign in?

Sign-in uses your organisation's Microsoft account. Contact your administrator if your access has been removed.

The Cyzag apps

· Cyzag Field — operator rounds, forms and tasks, designed to work offline.

· Cyzag Mobile — access the wider Cyzag platform from your phone.

Interested in Cyzag?

If you're exploring Cyzag for your organisation, we'd be happy to show you how the platform can support safer, more efficient and more connected operations.

Or contact: sales@cyzag.com

Talk to the Cyzag team