Cyzag

Customer support

How can we help?

Our support team can help with Cyzag Field, Cyzag Mobile, account access, connectivity and getting the most from your Cyzag set-up.

Contact support

support@cyzag.com

To help us resolve your issue quickly, please include:

  • Which app and version (Cyzag Field or Cyzag Mobile)
  • Your device and operating system
  • Your organisation and the site or URL you connect to
  • What you were doing, and what happened

Before you start

The Cyzag apps require an account provided by your organisation. If you don't have one yet, your organisation's Cyzag administrator can set up access and give you the company URL you need to connect.

Can't connect?

Check the company URL provided by your administrator, and make sure you have a network connection.

Can't sign in?

Sign-in uses your organisation's Microsoft account. Contact your administrator if your access has been removed.

The Cyzag apps

Cyzag Field

Operator rounds, forms and tasks, designed to work offline.

Cyzag Mobile

Access the wider Cyzag platform from your phone.

Exploring Cyzag for your organisation?

We would be happy to show you how the platform can support safer, more efficient and more connected operations. Book a working session, or write to sales@cyzag.com.